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Using filtered views

Overview of filtered views and how to customize your default view

Filtered views in the Appointment module display only the information you need for the task at hand: searching for availability, confirming appointments, following up with patients, managing no-shows, and more.

They are available in all displays (Month, Week, Day, Agenda) and apply to multiple calendars at once, so you no longer need to check them one by one.

🎥 Training video (in French)

Select a filtered view

  1. In the Appointment module header, open the views drop-down menu.

  2. Select the view that matches the task at hand.

  3. To return to the default view (marked with an asterisk *), click the button

    to the left of the menu.


Contextual views

Each contextual view is designed for a specific task.

View

Use it to…

Search availability

Formerly the Search availabilities mode

Find availability by filtering by activity(ies), time slot (e.g., 8 a.m. to 12 p.m.) and calendar group (e.g., Nutritionist, Nurse).

Confirm appointments

Identify patients who have not confirmed their attendance so you can follow up with them.

Review proposals

Track pending appointment proposals and identify patients to follow up with.

Reassign appointments

Formerly the Appointments to reassign mode

Manage appointments that need to be reassigned from a calendar. Select a past date, then click the View more button.

Manage no-shows

Review appointments where the patient did not show up or cancelled after the deadline, in order to bill according to the clinic's cancellation policy.

Booked online

Identify errors in online bookings, such as a patient booking an appointment for sinusitis in a time slot reserved for blood draws.

Cancelled online

Track appointments cancelled by patients through a web portal and identify those to contact for a new appointment.

Display all filters

Display all 6 available filters to create a custom view.

General views

General views are used for day-to-day schedule viewing.

View

Use it to…

Hide cancellations

Formerly the Show cancelled appointments toggle

Hide cancelled appointments.

No filter

Show cancelled appointments and return to a simpler header without filters.


Customize your default view

The default view is the one displayed when you open the module. To change it:

  1. Select the view of your choice, then adjust the filters as needed.

    ⏩ To quickly select a single filter, hover over the filter and click the Only option.

  2. Click the disk icon to save your display preferences.

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